Question 1

What is Panorama Floral?

Accepted Answer

We are a Colombian premium export-grade fresh cut flowers and foliage trading company. We are NOT a florist and do not make arrangements. We sell raw floral material: stems, bunches and boxes.

Question 2

Who do you sell to?

Accepted Answer

Florists, event decorators, wedding planners, hotels, premium restaurants, corporate clients, and individuals who love premium flowers for home or office.

Question 3

Is there a minimum order?

Accepted Answer

No minimum order. You can order from 1 bunch.

Question 4

How do I place an order?

Accepted Answer

Register on our website, browse the catalog, add products to your cart, select your delivery address and confirm the order. You can also order via WhatsApp at +57 313 276 8858.

Question 5

How long does delivery take?

Accepted Answer

Bogotá: order today, delivery next business day. Other cities: 2 business days. We only ship Monday to Friday.

Question 6

Which cities do you deliver to?

Accepted Answer

Bogotá, Medellín, Cali, Barranquilla, Cartagena, Bucaramanga, Pereira, Armenia, Manizales and surrounding areas.

Question 7

What payment methods do you accept?

Accepted Answer

Credit/debit cards (Visa, Mastercard), PSE, Nequi, Daviplata and Bancolombia transfer. All payments processed securely through Wompi.

Question 8

How long do I have to pay?

Accepted Answer

You have 30 minutes after order creation to complete payment. If not paid within that time, the order is automatically cancelled.

Question 9

What if my order arrives damaged?

Accepted Answer

If the order does not meet the required quantity and quality, report it immediately via WhatsApp at +57 313 276 8858 with photos for replacement.

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